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Accommodation Services Manager

Listing Number: 5392
City/Town: Kimberley, BC
Start Date: as soon as possible
Wage Comment: $34.61 to $36.61 hourly
Hours: 40 Hours per week
Duties:

Company: Broadwest Images LTD BC 1075284 / Hotel Kimberley
Business information: Situated at the foothills of The Rockies, Hotel Kimberley is the ultimate choice
for mountainous holiday adventure any time of the year. Offering more than just accommodation, Hotel
Kimberley’s guests enjoy continental breakfast, and easy access to ski fields, golf courses and local
attractions.

Business address: 300 Wallinger Avenue, Kimberley, BC, V1A 1Z4
Work Location: Same as above
Type of Employment: Full time-Permanent
Estimated Start Date: As soon as possible

Job Description:
Develop and implement policies and procedures for daily operations
General management of hotel operations
Negotiate with suppliers for the provision of materials and supplies
Negotiate with clients for the use of facilities
Liaise with local council, local, regional and provincial tourism organizations
Prepare budgets and monitor revenues and expenses
Prepare marketing plans
Implement marketing activities
Enforce policies and procedures
Develop and implement business plans
Address customer complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Recruit staff
Supervise staff
Prepare and pay wages
Conduct performance reviews
Conduct training sessions
Perform front desk duties using RMS Hospitality in the Clouds software
Arrange for and oversee maintenance activities
Prepare all accounts ready for audit using Quickbooks Online

Requirements:

Requirements:

– Education: Completion of high school is required
– A university degree or college diploma in hotel management or other related discipline is preferred but
not essential
– Experience: At least 3 years of experience within the accommodation industry are required
– At least 3 years of experience with the use of Quicken accounting software is an asset
– Experience in the operation of RMS booking software is preferred but not essential
– Excellent oral and written communication is required
– Criminal record check is required

Salary: $34.61 to $36.61 hourly, 40 Hours per week

Important Information:

-Flexibility on schedule is required. Shifts are generally from 9:00am to 5:30pm but may vary depending
on the business’ needs. The employee will work 5 days a week on a rotational basis with weekend hours
required.
-The employee will work a minimum of 30 hours in the winter and in the summer.

Apply by e-mail to: reservations@hotelkimberley.ca
(mailto:reservations@hotelkimberley.ca)
Apply by mail to: 300 Wallinger Avenue, Kimberley, BC, V1A 1Z4

Contact: Broadwest Images LTD